The Airport Experience News Podcast
Ep. 78 - Paul McGinn, president, MarketPlace Development

Ep. 78 - Paul McGinn, president, MarketPlace Development

December 5, 2019

...and a conversation about the experiences they are continuing to elevate in order to meet traveler and consumer demand.

This episode is sponsored by Minute Suites. Learn how to bring their units to your airport by visiting minutesuites.com.

Ep. 77 - Randy Hazelton, CEO and co-owner, H&H Hospitality

Ep. 77 - Randy Hazelton, CEO and co-owner, H&H Hospitality

November 28, 2019

Routes to a non-traditional environment like airports are hardly ever traditional. Randy Hazelton's journey, with a degree in Management Information Systems and an MBA in Microeconomics, began in the corporate world working for renowned Fortune 500 companies. One day he caught the entrepreneurship bug and abruptly left his job to form H&H Hospitality and start a restaurant in the Atlanta area.  The journey continued when H&H was approached to enter the airport market.

November is Small Business Month and so for the entire month we will feature various small businesses in airports. This entire series is sponsored by global retailer WHSmith. For more information go to whsmith.co.uk.

Ep. 76 - Frederic Estes, president, Estes Enterprises

Ep. 76 - Frederic Estes, president, Estes Enterprises

November 26, 2019

Frederic Estes is the latest in his family in a long line of entrepreneurs which began with his great uncle began a business in Des Moines, IA. Years later, his uncle and father then expanded the business to Minnesota where they would also operate a number of Hallmark stores. It was at this time when Estes Gifts and News opened in Minneapolis-St. Paul International Airport in 1987, utilizing their experience operating retail stores on the street and the rise of the ACDBE program. Frederic is now continuing the next generation of operators in MSP and beyond.

November is Small Business Month and so throughout the month we will feature various small businesses in airports. The entire series is sponsored by global retailer WHSmith. For more information on how they can bring their retail experiences to your airport, visit whsmith.co.uk.

Ep. 75 - Erin Zwiercan, Jack Duggan’s

Ep. 75 - Erin Zwiercan, Jack Duggan’s

November 21, 2019

Erin Zwiercan has grown up in a family who have been South Philadelphia restaurateurs. Eventually, she took that mindset and experience into the airport space where she learned, on the job, the work and effort needed to thrive. 

November is Small Business Month and so for the entire month we will feature various small businesses in airports. This entire series is sponsored by global retailer WHSmith. For more information go to www.whsmith.co.uk.

Ep. 74 - Jeremy Smith, president & CEO, InMotion

Ep. 74 - Jeremy Smith, president & CEO, InMotion

November 18, 2019

...and the expansion and transition of a premier U.S. born electronics retailer to the position of a global brand.

Ep. 73 - Roz Mallet, president & CEO, PhaseNext Hospitality

Ep. 73 - Roz Mallet, president & CEO, PhaseNext Hospitality

November 14, 2019

Like many, Roz Mallet did not begin her career in non-traditional hospitality. She did not even have a traditional background one would think necessary for hospitality, possessing degrees in psychology and education. However, she did begin her career in hospitality in the traditional sense as an hourly employee. Fast forward many years later, Roz developed a very lengthy resume decorated with executive positions with well-known brands such as Caribou Coffee, Applebee's, TGI Fridays, and La Madeleine. Eventually, Roz would decide to begin and build her own business where she would focus on airports and military bases and utilizing her many skills from Human Resources (where she spent 25 years of her career) to operations to administration to strategy and more.

November is Small Business Month and so for the entire month we will feature various small businesses in airports. This entire series is sponsored by global retailer WHSmith. For more information go to www.whsmith.co.uk.

Ep. 72 - Howard Eng, president & CEO, Greater Toronto Airports Authority

Ep. 72 - Howard Eng, president & CEO, Greater Toronto Airports Authority

November 12, 2019

Howard Eng has compiled a long list of memories and experiences during every stop in his storied career. It began in his youth when aspirations of becoming a pilot went unfulfilled. But he maintained his connection to aviation by expanding into airports as an administrative trainee with Transport Canada upon graduating from university.  From that point onward, Howard went on to Edmonton International Airport to Hong Kong International Airport and ultimately to Toronto Pearson International Airport. As he begins the next phase of his life, Howard shares what he has learned, what he will miss most, and what he is looking forward to.

This episode is sponsored by Airport Dimensions. For details on how they can bring their solutions to your airport to increase your lounge revenue, enhance passenger services and more, visit airportdimensions.com for more information.

Ep. 71 - Manuel Soto, CEO, Skyline Concessions

Ep. 71 - Manuel Soto, CEO, Skyline Concessions

November 7, 2019

Manuel Soto began working at the family’s airport business when he was in college and continued on to adulthood. After many years, he decided to take all that he learned and experienced and branch out on his own. And so, Skyline Concessions was born and with it, a high degree of risk in addition to doubts and second-guessing. But thanks to perseverance, Manuel and Skyline Concessions continued on and after a few years won its first contract.

November is Small Business Month and so for the entire month the Airport Experience News Podcast will feature various small businesses in airports.

Ep. 70 - Sarah Imberman, owner, S Levy Food

Ep. 70 - Sarah Imberman, owner, S Levy Food

November 5, 2019

Sarah Levy Imberman started her career going to school for culinary, making chocolate candies and desserts first in her mom's kitchen and then eventually growing it into her own business. The Chicagoan literally had a sweet beginning to her career, meeting celebrities and partaking in baking competitions on Food Network. Sarah then took her talents to the airport space partnering with SSP America.

November is Small Business Month and so for the entire month we will feature various small businesses in airports. Stay tuned to hear from more stories of a variety of companies.

Ep. 69 - Abby Carey, concessions development manager, Portland International Airport

Ep. 69 - Abby Carey, concessions development manager, Portland International Airport

October 31, 2019

Abby Carey rose through the Port of Portland first in public affairs then to customer relations and eventually to her current position as concessions development manager for Portland International Airport. The sum of her experiences at all levels of the Port gave her valuable exposure to how the airport operates as a member and extension of the community. In this episode of Ones To Watch, get to know more about Abby who is a native Portlander with a strong sense of pride for the region and the airport.