AXiNsider is an interview-style podcast featuring in-depth discussions with the professionals, leaders and wave-makers working to steer the airport and concessions industries toward growth and innovation.
Episodes
Tuesday Jun 23, 2020
Tuesday Jun 23, 2020
Artificial Intelligence and the Continued Smartening of Our World. This Hub Session features a conversation with Christina Apatow, founder of Fetchy Fox, in which she discusses the possibilities opened up by embracing artificial intelligence in the airport. Hub Sessions took place at the 2020 Airport Experience Conference in Denver. We share these Hub Session recordings with you here courtesy of Plaza Premium Group, the Hub Session Sponsor.
Tuesday Jun 23, 2020
Tuesday Jun 23, 2020
The Value of Incremental Change Yielding Substantive Results. This Hub Session features a conversation with Bethanie Nonami, CEO of Marley Nonami, in which she uses data and metrics to tout the advantages of using small changes to make a big impact on customer experience. Hub Sessions took place at the 2020 Airport Experience Conference in Denver. We share these Hub Session recordings with you here courtesy of Plaza Premium Group, the Hub Session Sponsor.
Tuesday Jun 23, 2020
Tuesday Jun 23, 2020
The Miseducation of CBD. This Hub Session features a conversation with Dr. Keith Aqua, chief medical officer for Mile Hight Labs, in which he explains the facts and the myths about CBD. Hub Sessions took place at the 2020 Airport Experience Conference in Denver. We share these Hub Session recordings with you here courtesy of Plaza Premium Group, the Hub Session Sponsor.
Wednesday May 27, 2020
Wednesday May 27, 2020
When he first transitioned into airports Jason Paltzer was just looking for a fresh start, but he wasn’t prepared for the dynamic and ever-changing world of airport concessions to be so enthralling. In this episode, Paltzer discusses how he finds the hustle and bustle of the industry invigorating and how stepping up to meet challenges has helped enrich his career.
This is the latest in our series Ones to Watch.
This episode was recorded in the AXN Podcast booth sponsored by Tastes on the Fly at the 2020 Airport Experience Conference in Denver.
Thursday May 14, 2020
Thursday May 14, 2020
Eric Friedman’s interest in aviation began at an early age. When he discovered life as an air traffic controller wasn’t everything he’d dreamed, he transitioned into an operations role at MSY, where he’s currently part of the concessions team. In the wake of the opening of the airport’s newest terminal and instituting a post-security pass system for non-ticketed guests to dine and shop in the airport, Friedman finds joy in providing a memorable and warm experience for all MSY guests, travelers and otherwise.
This is the latest in our series Ones To Watch.
This episode was recorded in the AXN Podcast booth sponsored by Tastes on the Fly at the 2020 Airport Experience Conference in Denver.
Thursday Apr 30, 2020
Thursday Apr 30, 2020
“Dragged kicking and screaming” into the airport concessions industry, Meredith Genochio, chief operating officer of Tastes on the Fly, recounts her reluctant transition more than a decade ago from the traditional dining sector to airport concessions, and how she quickly gained a passion for her company’s mission.
This episode was recorded at the 2020 Airport Experience Conference in the first week of March in Denver, CO.
Tuesday Mar 31, 2020
Tuesday Mar 31, 2020
...and the steering of a small, family-owned business during unprecedently turbulent times.
This interview was recorded Friday March 27.
Monday Mar 23, 2020
Monday Mar 23, 2020
The following was recorded Sunday March 22. My conversation with Nick centers on the view of the crisis from a small business perspective, his outlook on how we survive as an industry, and the work he is doing as a board member of the Airport Restaurant & Retail Association (ARRA).
BONUS: I've added my chat with Ben Rababy with United Concessions Group. This was recorded March 19 and much had changed since then. Regardless, this is again a good look at how small business is seeing this pandemic.
Friday Mar 20, 2020
Friday Mar 20, 2020
Pam Dechant chats about her entry into the airport industry and what she is looking forward to at Denver International Airport.
For all of the upcoming episodes I will also be sharing my conversations with various small businesses to get their view on the impact to their company. For the latest on COVID-19 related news impacting the airport industry, head to airportxnews.com.
Tuesday Mar 17, 2020
Tuesday Mar 17, 2020
...and the continuation of a legacy business by its next generation.
Here is a link to a documentary on Herman J. Russell that you should take the time to watch. It's inspiring.
https://www.pba.org/shows/building-atlanta-herman-j-russell-story/