Episodes
Wednesday Feb 21, 2024
Ep. 15 - Roddy McOwan, Chief Development Officer, WHSmith North America
Wednesday Feb 21, 2024
Wednesday Feb 21, 2024
Retail in airports has changed significantly in recent years. Space that previously may have been set aside for a newsstand or a bookstore has grown into large retail marketplaces that give operators more flexibility on term. That, in turn, allows them much more flexibility on being able to follow trends and understand consumer preferences. It's part of an ongoing concessions wide change that aims to better meet the rising and more diverse set of customer expectations.
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